The Importance of Business Web Design in Today's World

Even with the best will in the world, any establishment that is poorly arranged and confusing to the customer will struggle to do business. Using a ‘real world, bricks and mortar’ analogy, as a means to better understand the importance of Business Web Design in today's Online and Internet Marketing World, let’s examine the hypothetical scenario of the ‘difficult to shop in store’.

You’re in the real world, looking to purchase one of the XYZ Company’s highly rated ABCs! A simple enough task in theory, but once you’ve located the store and got through the door it seems you’re no nearer to completing your mission. Are the ABCs on the ground floor or the first? The signs don’t read very well. You manage to get to the first floor but the elevator wasn’t working so you had to take the stairs. You still can’t find what you’re looking for. To make matters worse there doesn’t seem to be anyone around to assist you. Where’s the customer service area? You pretty quickly lose heart and leave the store. The good news is that on your way home you have a look elsewhere for the product you wanted and find a wonderful store that stocks just what you were looking for. The staff are friendly and helpful, the place pleasant and easy to shop in. You’ll definitely be back. So what’s the moral to this tale? Surely it has a happy ending? For you it does, you got what you were looking for, eventually. But it’s bad news for the XYZ Company. Even if their version of the ABC is better than their rivals, they’re not doing anything to keep customers if their store makes it impossible for them to shop. By maintaining a poorly thought out establishment, XYZ is really doomed for failure.

This real world scenario equates directly to what so often happens in an Internet environment. That’s why professional Business Web Design is vital for any business wanting to thrive online. In fact, Internet Commerce is meant to epitomise ease of operation. Make sure your business prospers from a website that works for your customers and for you. Learn how WR Web Design can keep your customers satisfied.

Will R. Leader and expert in Website Redesign strategies and solutions. Phone: (949) 200-7334 Email: info@wrwebdesign.com WR Design 3857 Birch St. Suite 107 Newport Beach, CA 92660 http://www.WRwebDesign.com